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FAQ

Answers about shipping, products, and shopping with The Red Tent Shop.

Yes. We ship across Uganda — Kampala metro and the rest of the country — with flat rates by zone.

Many of our bestsellers are designed for long-term, planet-kind use — cups, pads, and liners you can wash and wear again.

Follow the care notes that come with your product. Generally: rinse, wash with mild soap, and air-dry. Ask us if you need product-specific tips.

Yes — visit the boutique or ask us about stock. We also serve customers through our point-of-sale counter.

Use the Contact page form, or email hello@theredtentshop.com. We reply as soon as we can.

Online checkout is coming soon. For now, contact us or visit the boutique to place an order.

Still have a question?

Send us a message — we reply as soon as we can.